Delivery

To ensure the fastest possible delivery to you, we do our best to send out goods on the same day we receive the order or respectively the same day we receive the goods.

Delays in delivery are very rare with the logistics partners we choose, and transportation damage is practically impossible.

Delivery times depend on the product and can vary based on the time the order is placed. Delivery generally takes between one and ten business days. We generally indicate the anticipated delivery date of the selected items when we send you your order confirmation. Information about anticipated delivery times is non-binding and only serves to provide a general indication of the waiting time.

The shipment of your order will be insured by us. The following shipping and handling charge includes appropriate packaging, shipping and insurance.

Important Notice Regarding Shipping Address
Please ensure that your shipping address is complete and accurate when placing your order.
If a shipment cannot be delivered due to an incomplete or incorrect shipping address provided by the customer and is returned to us, the customer will be responsible for the additional shipping costs for reshipment as well as a handling fee of least EUR 50.00 for processing and administrative expenses.

Thank you for your understanding.

Prices of packaging, transport and transport insurance fees

(February 2026)

*     Dangerous goods: onshore only
**   Free delivery within Germany for standard deliveries above a total net amount of € 500,-.
*** Free delivery within Austria for standard deliveries above a total net amount of € 500,-.